Service Coordinator 1424
Are you an experienced planner looking for a job with lots of variety? Look no further. You will be integral to the service team which is a core function to the company. You will be super organised and be able to plan routes for engineers. You will also love building relationships both internally and externally. Dealing with clients and internal stakeholders. You will be assisting the Service Manager and the wider team. This is a growing business, part of a wider global group with the feel of a smaller business and the benefits of a large corporate.
• Coordinate engineers visits
• Respond to calls and emails
• Manage the service schedule.
• Run reports.
• Liaise with customers & engineering resource to book visits
• Chase purchase order requests/ proforma payments for upcoming visits
• Complete customer questionnaires and permits.
• Provide team support and cover.
• Work within the internal systems
• Updating records to meet the needs of the visit
• To develop and maintain excellent relationships with key contract customers
Excellent interpersonal and communication skills
• Word, Excel, Outlook Microsoft Office
• Coordination experience
• Excellent organisation and time management skills
• To be flexible, resilient, reactive and adaptable to changing circumstances.
• Able to work quickly, methodically & accurately with attention to detail.
• Excellent problem-solving skills.
Essential
• Excellent interpersonal and communication skills
• Strong IT skills including Microsoft Teams and MS Office
• Has a full and clean driving license and their own vehicle
Desirable
• SAP knowledge
• Work within a Manufacturing/Engineering environment
• NVQ Level 3 or equivalent in Business Administrator or Customer Service
• Experience coordinating mobile engineers.
• Hours of work 8.00am to 5.00pm or 8.30am to 5.30pm Monday to Friday
• Onsite parking
• Open plan office with a collaborative team environment
• Fantastic company wide events and socials
How do you get in touch?
If this role sounds like your kind of job, then please apply here or get in touch with us direct either through our website, email or by calling the team. We do try and respond to all of you personally but sometimes the volume of interest makes this tricky. If this is the job for you make sure you contact us.
GoGecko Ltd are acting as a Recruitment Agency in respect of this vacancy.
